Eurotunnel Offer Terms and conditions:
Tickets must be booked between 13th February and 5th April 2019 and be valid for travel between 14th March and 30th September 2019.
Cancellation and refund only available through our Contact Centre on +44 (0) 8443 35 35 35 at least 7 days prior to outward travel.
Offer valid for direct bookings only. Excludes tickets booked through agents, tour operators or travel agents.
Offer valid for Single, Day trip/Overnight, Short Break return and Long Stay return tickets only.
Excludes Flexiplus tickets, Frequent Traveller bookings, Group bookings, tickets purchased with Tesco Clubcard Vouchers or complimentary tickets.
Offer not available to discounted bookings made by Shareholders, Le Shuttle Club members, Staff or Friends of Staff or Family (FOSOF) using their privileges.
Refund offer applies to whole booking made direct with Eurotunnel including linked supplements and pet travel.
Refund offer applies to any insurance policy taken out through Eurotunnel on which there has been no claim.
Refund applies only to monies paid directly to Eurotunnel.
Refund excludes any associated costs, such as, but not limited to insurance policies taken out with other insurance providers, accommodation costs and onward travel arrangements (for customer and/or its pet/s), and any and all costs associated with complying with overseas travel and the Pet Travel rules.
Refund to be applied for by the named ticket holder. Any refund will be issued to the card used for purchase and in the currency in which the ticket was purchased.
Tickets booked under these terms and conditions can be amended at a later date with no administration charge (price of travel on new date and time will apply and any excess will be payable).
Any ticket booked under these terms and conditions which is amended more than once will not qualify for cancellation and refund.
Eurotunnel reserves the right to amend or withdraw all elements of the promotion without prior notice.
Eurotunnel’s Conditions of Carriage and all other Ticket Terms will apply.