Privacy statement

Data protection
This policy has been developed because we want you to feel confident about the privacy and security of any personal information entered on our website. We follow strict security procedures in the storage and disclosure of your information as required by law.

This information is necessary to provide you with the custom email alerts or email newsletters you may have requested. All personal information will be held in strictest confidence and used only for the purposes for providing you the service requested with certain caveats as described below.

Information disclosure

Except as set out in this Privacy Statement, we will not disclose any of your information to other parties without your permission unless we are legally required to do so by, for example, a court order or for the purposes of prevention of fraud or other crime.

Collection and Use of Personal Information

We use the information submitted on this site to:

  1. Send out information about holiday homes to email newsletter subscribers.  We collect a name and email address in order to do this.
  2. Set up property listings for property owners. To do this we collect the personal details of the property owner, including home address, the property address, telephone number, email address.  The property owner will be contacted via email address and telephone to notify them of any issues to do with their property listing.

Unsolicited emails

Unless you expressly request to receive an email newsletter from France For Families you will not receive any other email communications from us.

If you click on an external link from our website, we cannot guarantee you will not be contacted by the party who manages that website. We recommend that you read their Terms & Conditions regarding your right to opt-in or out of receiving further contact from them.  We have no control over third party websites that you may link to from France for Families.

Your personal data

France For Families complies with and is registered under the data protection laws in the United Kingdom and takes all reasonable care to prevent any unauthorised access to your personal data. Under the terms of the General Data Protection Regulation, you have a number of rights. If you require a copy of the information we have concerning you, please write to the Data Protection Officer at France For Families Limited.  Our registered address is 10 Hartwell Crescent, Leighton Buzzard, LU7 1NP or email enquiries@franceforfamilies.com.

How we use your personal data

Your personal information is used for the purpose of sending you an email newsletter. Additionally, France For Families may use your email address to keep you informed by email about current and new destinations, offers and competitions, which may be of interest to you.

If you are not happy for your email address to be used in this way, please click on the unsubscribe me link and you will be able to remove your details from our contact list.

With whom do we share personal data?

In connection with the uses referred to above, we may disclose your personal information to certain third parties, including:

• Mailchimp, part of The Rocket Science Group LLC, a State of Georgia limited liability company, who process our data in order to send out email communications.

• External agencies and organisations (including the police and other law enforcement agencies) for the purpose of preventing and detecting fraud (including fraudulent transactions) and criminal activity and for the assessment and collection of tax;

• Our insurers and insurance brokers and our and their advisers in the event that a claim is made or could be made against us.

• In the event that we sell or buy any business or assets, we may disclose personal information held by us to the prospective seller or buyer of such business or assets. If we, or substantially all of our assets, are acquired by a third party (or subject to a reorganisation within our corporate group), personal information held by us will be one of the transferred assets.

• We may pass your personal information to third parties if we are under a duty to disclose or share your personal information in order to comply with any legal or regulatory obligation (including in connection with a court order), or in order to enforce or apply the agreements we have with or otherwise concerning you (including agreements between you and us (or one or more of our affiliates)); or to protect our rights, property or safety or those of our customers, employees or other third parties. You should be aware that, if we are requested by the police or any regulatory or government authority investigating suspected illegal activities to access and disclose individually identifiable information concerning your activities whilst using our website, we reserve the right to do so. We also reserve the right to disclose individually identifiable information to third parties where a complaint arises concerning your use of our website, and that use is deemed by us inconsistent with the terms governing use of our website.

Cookies and IP addresses

Cookies are small text files placed on your computer and are commonly used on the internet. They allow us to make our website more useful based on stored information about your preferences when you visit us. We do not store cookies beyond such interaction. If you choose to, you can set your web browser to reject cookies from our service, although you may not be able to experience the full service we provide if cookies are disabled. Further information can be obtained from the Interactive Advertising Bureau†, an industry body that has produced a series of guides, which explain how cookies work and how they can be managed.

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us if how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.  France for Families uses Google Analytics for this research.

Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so however will likely limit the functionality of our and a large proportion of the world’s websites as cookies are a standard part of most modern websites It may be that you concerns around cookies relate to so called “spyware”. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive.

Your IP address is a series of numbers which identify a computer on the internet. We use IP addresses to help diagnose possible service interruptions and administer our service and website.

Law

These terms of trading are subject to English law and to the exclusive jurisdiction of the English courts. You acknowledge that by providing data to us, you consent to the processing of your data in accordance with this privacy and security statement.

Third party site security

We cannot be responsible for the privacy policies and practices of other websites, even if you access them using links from our website and recommend that you check the policy of each website you visit.

Be aware

Please be aware that communications over the Internet, such as emails/webmails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered – this is the nature of the World Wide Web/Internet. We cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.

23 May, 2018